00 / About Kiana
Creative background, operational mindset.
A multidisciplinary background spanning interior design aesthetics, disciplined business administration, and hands-on e-commerce and marketing support across multiple industries and business functions.
Versatile support across marketing, e-commerce, and operations.
Versatile and detail-oriented professional with experience in e-commerce, digital marketing, customer service, administrative support, business operations, and creative design. Experienced in supporting online store management, email marketing campaigns, content planning, customer engagement, recruitment administration, and business documentation.
Combines creative thinking with analytical and organisational skills, with hands-on experience using e-commerce platforms, marketing tools, design applications, and project management systems. Adaptable, resourceful, and comfortable handling varied responsibilities across different business functions. Brings a practical, collaborative approach to problem-solving, workflow coordination, and day-to-day business support.
Skills, toolsets & execution frameworks
Core Skills
Primary professional capabilities from the resume.
- Digital Marketing & Brand Support
- E‑Commerce Operations & Store Management
- Email Marketing & Automation
- Social Media Content Planning
- Graphic Design & Creative Production
- Customer Service & Client Communication
- Administrative & Business Support
- Recruitment Coordination & Documentation
- Product Research & Supplier Sourcing
- Data Organisation & Spreadsheet Management
- Cost Analysis & Profitability Review
- Project Coordination & Task Management
- Website Content & SEO Support
- Interior Design & Visual Research
- Process Documentation & Workflow Organisation
Technical Skills & Tools
Specific applications and platforms used.
- Shopify, Recharge
- Klaviyo, ManyChat, GoAffPro
- Meta Ads Manager, Google Ads, Google Analytics
- Canva, CapCut, Figma (basic)
- Notion, Monday.com, Trello, Asana
- Slack, WhatsApp
- Google Workspace, Google Sheets, Microsoft Office, Dropbox
- Xero exposure, AMEX transaction reconciliation
- SEEK, Alibaba
Education & Visual Training
A blend of formal design theory and rigorous business analysis, informing both the aesthetics and analytical discipline of every campaign.
Interior Design
SoFA Design Institute
Accountancy, Business & Management (ABM)
Calamba Institute – Canlubang
Interior & Architectural Design
Developed personal design concepts exploring residential architecture, interior spaces, and visual presentation. Created facade concepts, floor plan studies, and design mock-ups to explore spatial layouts and architectural composition. Researched materials, finishes, fixtures, colour palettes, and design references for residential spaces.
View Portfolio → studiobyreen.pixpa.comLet's work together.
Available for remote roles across marketing, e-commerce operations, and administrative support. Philippines-based, open to AU timezone overlap.